In 2011 I decided to make the upgrade to a smartphone. I was set against I-phone because I feel it''s not for me, and against BlackBerry as I felt an air of arrogance from the company and their users. I chose the Nexus 4. The experience at first was great (probably because it was my first smartphone).Then the minor bugs popped up, like freezes requiring re-boots and an inability to see many webpages. I changed to the Chrome browser, and still the same problem. I chalked it up to the fact this is a small computer, and thus won''t have the same functionality. Then the power button began to stop working. Re-setting became a nightmare, and I had to remove my case and remove the battery to re-start. It was a massive hassle, and what started as having to do this only about 2-3 per week became 4-5 times daily. I checked online and saw it''s a common problem. Whenever Chrome went to a website with flash, the entire phone would freeze. My frustration boiled over.I decided to take the plunge with the Z-10 and take advantage of the 2-week return policy. This phone is a revolution. It has almost all the functionality of a laptop computer. Things I''ve noticed so far:(1) The browsing is extremely smooth and fast. Videos play on websites. The browser will even alert me if a website uses flash extensively, and if I want to turn flash on for this particular site.(2) I am shocked Google and Apple did not figure out swiping earlier. It is intuitive, and lets me do multiple things on my phone. When I use my wife''s Nexus 4 (which she is desperate to part with), I have to control my movements and remember there is a home button. It''s like a right hander trying to write with the left hand. Same type of awkwardness.(3) Small things make this phone wonderful. The weather app displays a colour to match the weather of the day (which is important in Vancouver), the alarm clock is easy to set, linking with my laptop is easy, sending out an e-mail with the HUB (and the ability to choose from multiple accounts) is very handy etc.(4) The HUB itself is a very intuitive creation, and I am not surprised it was not thought of earlier. Having all my e-mails and messages in one area and the ability to "peek" at them without terminating what I am already doing on the phone is awesome.(5) The camera is superb. The time-shift mode is for more than just closed eyes. Timed correctly, it lets you take multiple shots of a moving object and choose the one you like best. We''ve gotten some amazing shots of our little guy on the swing with this. The latest software update added HDR capability to it.(6) I''ve never had a hard keyboard on a phone, so I cannot compare. I can also only compare to the Android and iOS keyboard. The Z-10 keyboard is light years ahead of the previous two. The responsiveness is leagues ahead, the accuracy is incomparable and the predictive text feature is scary. I find myself writing longer texts and e-mails in a fraction of the time. I am actually swiping more than typing.(7) The battery life is far superior to the Nexus I had. Without heavy use my battery is lasting upwards of 36+ hours. Heavy use means I am charging every night when I head to bed. Not bad!(8) No rebooting. At all. This has been a big relief for my blood pressure.(9) There was a lack of apps when I started, but more seems to be coming online. I''ve recently seen Skype and SoundHound available (among others). From what I''ve read, the apps are coming and coming fast.I would suggest you try the phone out. I believe most carriers have a return policy within a certain time. I''ve found it to be the next step in the evolution of the smartphone.