I don''t use a smartphone much due to limited reception in my office area. But I like the features on a smartphone. So I didn''t want to pay a lot or get stuck in a contract. I got this phone for about sixty on sale (wow, Amazon, that was pretty sweet!) and I''m delighted with it. It does more than my old Nokia X2 and I can always upgrade to full smartphone service if I need to. Right now, I have this on pay-as-you-go T-Mobile with my current SIM chip and don''t do email or Web. I could change to PlatinumTel and even pay less on texting, and pay 10ct per 10MB of data--enough for email. I don''t stream video or do internet on the phone--just need access to email on occasion.The setup was not bad, but took some time. I had the SIM chip (the T-Mobile) in the phone and was able to call and text. However, there was a bit of trouble with the reset--you hold the volume, the camera-on and the power buttons down simultaneously, and as soon as it vibrates, you release the power button but hold the rest until the REFORMAT screen appears. If you get the Download Mode Screen, you have to pop out the battery, power down (just powering down via the button doesn''t work as it freezes at this point.) Then try again. I had to try quite a few times to get that screen up. The reformat is necessary for your SIM card to recognize the new phone.I was able to load the stored phone numbers from the previous phone, then access voicemail. The sound was a lot better than my previous phone and the operation on a touch screen is easy.I was not able to find a number of apps I wanted, as Windows Phone is not as popular as Android and that is not as popular as Apple. You''d think, with Windows OS being huge in computers, that there''d be more connectivity to phones, but it is definitely the 3rd best phone OS. Has a way to go.I was able to put it on my home WiFi and link the Bluetooth to my car handsfree system with no trouble at all.For the price, this is a great, functional phone. It isn''t the be-all-end-all of phones, but for someone like me who is not a heavy cell phone user, it is delightful. I am very happy with it and I may either use my old Nokia as a backup emergency phone or donate it to those organizations who give phones to soldiers for calling home.