Beware!!  I bought an unlocked Razr V3i straight from Motorola, to get the nifty purple color that''s offered only on their website.  Bad, bad, bad idea.  About a month after I bought it, the phone started to act all crazy - turning off and on randomly, screen going dim, etc.  I mailed it in (the problem later turned out to be the SIM card), and when the phone was returned to me it had been LOCKED to the Cingular network.What the heck is going on here!!  I paid nearly three times more money than a comparable phone, to get an unlocked product - I travel a lot, and the last thing I need is paying Cingular''s outrageous prices for overseas roaming and carrier services.So I called the Motorola customer service number.  And waited on hold.  And waited.  And waited.  And finally was connected with a very nice gentleman who promised he would have a supervisor return my call.  Well, that was the first call.  After a week of no return call, I called again - I wound up having to call a total of four times, with an average of 45 minutes'' hold time each call.When it finally became obvious that nobody was going to return my call, I filed a complaint with the Better Business Bureau, using Motorola''s Chicago business address as the complainant.  FINALLY someone called me back, and - a miracle!  I got a new phone!However, the story doesn''t end here.  I mailed back the old phone per the instructions, and a week or so later I received the phone BACK from Motorola''s Customer Service - claiming they had already fixed the problem.I''m still waiting for Motorola to call me back to request their old phone back.  There''s nothing wrong with it, except that it''s locked to the Cingular network.The phone itself seems to have good sound quality and range, and it does hold a charge for a reasonably long amount of time.  That said, you can''t save more than ten or twelve text messages on it, and you can''t back up your messages to your MacBookPro.I bought an Iphone a while ago.  I''ll probably still use the Motorola for traveling, but if I were you I''d think long and hard about purchasing a product for which it''s nearly impossible to redeem the warranty.