HORRIBLE EXPERIENCE!- bought this phone after diligently reading the explanation all the information and TRUSTING THE WORLDWIDE DISTRUBUTOR-s 4 star reputation. This phone suppose to be a gift for my relative living overseas in Europe. international- I took the phone to Greece and Turkey. BAAMM phone does not work without an Unlock-Code! Emailed the Worldwide-NOT distrubutor- they gibberish something about inserting the brand new GSM chip - which we tried it did not work! Also when we try to email this company we get replies from a different company under the Straight Trader name. Weird!!! Then they ask for IME number promising they will return with an unlock code- which we did- while waiting I have returned from my trip and called them up again from the USA, the lady on the phone told me they are receiving "SIMILAR COMPLAINTS- AND ISSUES with unlocked phones being NOT - Unlocked !"  she apologized and she said they will get back to me with a resolution. Next day I got an email saying " They can not resolve the issue- this phone can not be Unlocked- just send the phone back. on top of it they said they can not pay for shipping back fees international ( even though its their fault I took the phone to overseas believing that phone is Unlocked) and that they gave me only 14 days to return for refund-if phone does not reach them in 14 days they will not refund the money!!! I CALLED AND ARGUE THEM : First of all : HOW COULD YOU ADVERTISE ON YOUR AMAZON SELLER ACCOUNT THAT THIS PHONE IS UNLOCK- AND FOOL ALL THIS PEOPLE? SHE SAID : THIS PHONE IS NOT MADE IN THE USA, AND IT IS NOT GUARANTEE THAT ALL UNLOCK PHONES WILL BE UNLOCKED IN EVERY SINGLE COUNTRY-  whaaatt??Second: HOW COULD THEY LET US PAY THE INTERNATIONAL SHIP FEES? AND IN 14 DAYS??CAN U BELIEVE THAT?  HOW CAN YOU CLAIM  to millions of people that YOUR PHONE IS INTERNATIONAL UNLOCK AND WILL WORK -MEANING GLOBAL!!!! LIARSWHY DON''T YOU SAY THAT ITS ONLY WORK IN SOME COUNTRIES AND SOME DON''T-- But ALL I GET WAS THE  SAME BLANK PLAIN ANSWERS AND SORRY ASSS APOLOGIES BUT ALL MY TIME AND ENERGY AND MONEY IS  WASTED-NOT TO MENTION MY BROTHER''S SURPRISE GIFT WAS CRUSHED TURNED OUT TO BE A NIGHTMARE!!I HAVE CONTACTED AMAZON HEADQUARTER TODAY- THEY ALSO WAITING FOR RESOLUTION IN 2 BUSINESS DAY- EITHER GIVE ME UNLOCK CODE OR PAY MY INT. SHIPPING BACK AND GIVE ME MORE DAMN TIME TO RETURN- I WILL UPDATE THIS POST LATER. 1 STAR IS LESS FOR A LIAR COMPANY-SORRY MY LANGUAGE BUT NO BODY FOOLS PEOPLE LIKE THIS. WASTE OF TIME AND ENERGY-DO - NOT- BUY - THIS - PHONEEEEEE